Shipping Policy

Effective Date: July 27, 2026

Thank you for shopping with Krysto. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak shopping periods or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location:

• Domestic Orders: 3–7 business days
• International Orders: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to weather, customs processing, carrier issues, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, shipping method, and order size.

From time to time, Krysto may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.

Please allow up to 24 hours for tracking information to become available after your order has been dispatched.

International Shipping

We proudly ship to customers in many countries worldwide.

Please note:

• Import duties, taxes, and customs fees are not included in the product price or shipping cost unless otherwise stated.
• These charges are the responsibility of the customer and may vary by country.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Krysto is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible.

If your order arrives damaged, include:

• Your order number
• Photos of the damaged package and item(s)
• A brief description of the issue

We will work with the shipping carrier to resolve the issue and provide an appropriate solution.

Delivery Delays

While we make every effort to deliver orders on time, delays may occur due to factors beyond our control, including severe weather, customs inspections, carrier disruptions, or high shipping volumes.

We appreciate your patience and understanding in these situations.